Terms of service

Terms of Service

Last Updated: August 3, 2026

Welcome to Valencia Luxe. Throughout these Terms of Service ("Terms"), the words "we," "us," and "our" refer to Valencia Luxe. By accessing or using our website and purchasing our products, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products, descriptions, colors, and images as accurately as possible. However, actual product colors may vary slightly due to monitor or device settings.

All products are subject to availability. We reserve the right to discontinue or modify any product at any time without prior notice.

3. Pricing

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

We reserve the right to change product prices at any time without prior notice.

In the event of a pricing error, we reserve the right to cancel any affected order and issue a full refund.

4. Orders

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse any order.

  • Limit quantities purchased.

  • Request additional information before processing an order.

If an order is cancelled after payment has been received, a full refund will be processed to the original payment method.

5. Payments

We accept secure payments through approved payment gateways available on our Shopify store.

By completing a purchase, you represent that you are authorized to use the selected payment method.

6. Shipping

Shipping timelines are estimates only and may vary due to courier delays, weather conditions, holidays, or circumstances beyond our control.

We are not responsible for delays caused by shipping partners after an order has been dispatched.

Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Returns, exchanges, and refunds are governed by our separate Return & Refund Policy.

Please review that policy before placing your order.

8. Order Cancellation

Orders may be cancelled before they are shipped.

Once an order has been dispatched, cancellation may no longer be possible.

9. Intellectual Property

All content on this website—including but not limited to logos, product images, graphics, text, videos, designs, branding, icons, and website content—is the exclusive property of Valencia Luxe and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

10. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt to interfere with website security.

  • Upload malicious software or harmful code.

  • Copy or misuse our content.

  • Engage in fraudulent activity.

We reserve the right to suspend or terminate access for users who violate these Terms.

11. Limitation of Liability

To the maximum extent permitted by law, Valencia Luxe shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the purchased product.

12. Disclaimer

Our products are provided "as is" and "as available" without warranties of any kind except where required by applicable law.

We do not guarantee uninterrupted, error-free, or virus-free operation of the website.

13. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our services, you consent to the collection and use of information as described in our Privacy Policy.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts having jurisdiction over Mohali, Punjab, India.

16. Changes to These Terms

We reserve the right to update or modify these Terms at any time.

Changes become effective immediately upon publication on this website.

Your continued use of the website constitutes acceptance of the updated Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Valencia Luxe

Email: support.valencialuxe@gmail.com

Website: https://govalencialuxe.com/